...Computer Superstore
 
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WARRANTY
There is warranty on HP from Jetlink Limited PROVIDED STABILIZER/UPS is in place.

All hard disk, ram, chips and motherboard must be tested before leaving the Superstore. Note that there is only one week warranty on these products provided there is no physical damage on the item.

RETURNS PROCEDURE
If the product you receive does not work properly, please use the following procedure which has bee designed to minimize delays.

1. Phone technical support on 2621045, 5842900, (090)406888, 09-523359 quoting your invoice number. Our technical staff will be able to decide whether the problem relates to the products or the installation. Most technical problems are due to improper installation procedure and we always willing to advice any customer on the right installation procedure.

2. In the likely event faulty product the technician will run a test on the product and refer you back to Sales. Please return the goods in the original packing with a copy of your invoice. Also fill form at the reception giving full details of the fault.

3. Please note that we cannot be responsible for delays from our suppliers in a repair or replacement is necessary.

REFUNDS AND CREDIT
Carriage charges are not refundable.

Stock items are not refundable for credit or refund in cash.

Stock items can be returned within seven days for a full credit against future purchase.

If a cash refund is required, there will be 25% restocking charge.

   
 
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